Install Campaign Cartographer 3

Updated 2 February 2015 – Added instructions for fixing the following issues:

• DD3 install: ‘Runtime error in setup script: Source File DD3 Line Number: 473 ” is not a valid integer value’
• CD3 install: ‘Runtime error in setup script: Source File cd3 Line Number: 401 ” is not a valid integer value’

ProFantasy makes install of Campaign Cartographer 3 (CC3) really easy…but even though it is easy, doesn’t mean things can’t go wrong.  I’ve done this before and even I ran into a few issues that had me searching the forums.  Despite this, I was done in about 60 minutes (including the time it took me to download everything I purchased from ProFantasy’s site).

If you landed here, you, like me, ran into some problem during your install and went looking for help.

I’m going to step you through my most recent install experience of Campaign Cartographer 3, City Designer 3, Dungeon Designer 3 and related products.  Along the way, I’ll provide some references to where you can get more help if you need it.  Aside from my experience, much of what I’m going to tell you, is already available on ProFantasy’s site.

I’m just saving you the time of finding it yourself.

Why Install CC3?

I’m not yet at the point where I can say that CC3 is the best mapping software out there and that you should immediately run out, purchase and install it.  To be honest, depending upon what you want to do, CC3 may not be the right choice for you at all.

If you are more interested in creating “artistic” maps, you might be better served by installing and learning software such as Adobe Photoshop or The Gimp (a free alternative).  There are some truly amazing works of cartographic art out there.  I’m not going to spend any time discussing “Artistic Maps” in the near future; I just don’t have the skills to do the topic justice (yet).  I recommend you check out the Cartographer’s Guild – especially the forums – for a great place “…where every aspect of cartography can be admired, examined, learned, and discussed.” ((Don’t rush off – I’d love for you to stay and contribute to Funny-Shaped Dice; I’d love to hear about your mapping experiences, get your feedback on what I’m doing here and pick up on any pointers or techniques you have to share.))

For the rest of you, I’m guessing one or more of the following is true ((If none of these are you, then why are you here?  I’m curious; you should leave a comment and tell me why!)):

1. You are not a graphic artist
2. You already have CC3
3. You are a tabletop gaming enthusiast, author or world-builder. You are looking for a way to speed up map creation.  You don’t feel like you are up to the task artistically and you’re checking out various tools to bridge that gap.
4. You are looking for a hobby and thought map-making might be fun

If you haven’t done so, you should really spend some time looking at the software mapping options available.  Do your homework and see what people have to say about various tools before committing to one or another.  Campaign Cartographer, Fractal Mapper and Dundjinni offer compatible symbol libraries but maps created in one can’t be opened and edited in another.  The more maps you create, the more locked in you’ll become to your choice so make sure you spend some time comparing your options and selecting the right tool for you.

Before You Install…

…check to make sure your system meets the Minimum System Requirements of the product you’ve chosen.  If you are a Linux or Mac User, CC3 is not available natively for your platform but ProFantasy reports that users have had success with emulators such as Crossover, WINE and Boot Camp.

I’m going to install on a Dell Latitude E6540 laptop, 16GB RAM, 64-bit Windows 7.1 Pro with an Intel Core i7-4600M Dual Core CPU 2.9 GHz.  This system sports an Intel HD Graphics 4600 processor and an AMD Radeon HD 8790M graphics card.

One of the great things about Campaign Cartographer is that you don’t need the latest, greatest machine to run this software. Ralf Schemmann, from ProFantasy, in response to a recent question about recommended specs to run CC3+ ((Projected for release in 2015)) said:

Any modern computer running Windows Vista or newer will be fine (XP works too). My work setup is a Windows 8.1 (64-bit) system with AMD processor and 8GB of RAM which is plenty.

Unless you are interested in Campaign Cartographer professionally, you probably won’t need a system like Ralf’s (or mine) to be productive. As is often the case, the more RAM you have the happier you’ll probably be but pretty much any system you are going to purchase today is going to be able to run ProFantasy products.

If you want to follow along and if haven’t done so already, you should purchase Campaign Cartographer.

Install Steps Overview

Let’s assume you are starting from scratch.  You don’t have copies of your software. You don’t have instructions readily available. If this is your first install, you’re going to need to register.

These are the steps we’re going to cover:

1. Login to the ProFantasy Registration site and, if needed, register your software
2. Get your Serial Numbers to validate your install
3. Download your software
4. Review Install Docs and Advice
5. Install Campaign Cartographer 3
6. Install Dungeon Designer 3
7. Install City Designer 3
8. Install Campaign Cartographer 3 Update 11

The instructions that follow are going to make it seem like this is much more complicated than it is because I’m going to provide more detail and link you out to troubleshooting articles and such along the way.  Trust me: it is really easy to install this software.  In most cases and for most people, it is as simple as accepting the defaults and clicking the “Next” button.  If you haven’t done so, take a look at the install videos on the ProFantasy site.  See? Simple. If you still need help, come on back here and we’ll get started.

Ready. Set. Install.

Login and Register

This is the most complex part of the install.  If you make it successfully through this, the install itself should go really easily.

It is really critical that you register your software with ProFantasy.  If you purchased your software from your local gaming store, it is doubly so.  Unless you register store purchases, ProFantasy does not have any records of your serial numbers and you may not be able to install (or reinstall) your software if you lose the CD/DVD.

If you purchased your software online from ProFantasy, you should receive an email from them with a subject like “ProFantasy Order Number xyz”.  I assume you registered an account as part of the ordering process.  All you really need to do is login.

1. In the email, click on the link that begins something like “https://secure.profantasy.com/shop/shop_complete.asp?…”
2. On the page that is displayed, click the “Go to log in” button
3. In the “Existing registrations” panel, enter your email address and password.  Be sure to use the same one you provided when you purchased your software from ProFantasy.
4. Click the “Enter” button

If you purchased your software from an online retailer other than ProFantasy (such as Rpgnow.com or Drivethrurpg.com), you should have received an order confirmation from them.  It contains your order number, serial numbers and a download link.  I didn’t purchase my software this way so I haven’t yet been able to piece together how registration might work.  My guess, however, is that you would:

1. Visit the Registered Users entry page
2. Provide a valid email address in the “New Users” form.
3. Provide your first name, last name, a strong password and your mailing address details.  Verify the displayed email address is correct.
4. Click the “Register” button
5. Receive a “Profantasy registered email confirmation” message
6. Click on the confirmation URL
7. You’ll land on the Registered Users entry page
8. In the “Existing registrations” panel, enter your email address and password
9. Click the “Enter” button

If you purchased your software from your local gaming store, you’ve got a CD/DVD. Again, I didn’t purchase my software this way so I can only infer from one link I’ve found that you should be able to “Use your CD, then login or register your software and download the latest version“.  My best guess is that a registration link is available from the CD that will lead to the entrance to the Registered Users area.  Once there, you follow the same process as for individuals who purchased from an online retailer other than ProFantasy.

Regardless, unless you purchased directly from ProFantasy, you are going to complete the registration process now:

1. On the “Address” tab, review and update your contact details and email address.
2. On the “Downloads & Updates” page, enter the serial number of each product you purchased, clicking the “Add” button after each.

If you’ve previously registered your purchases with ProFantasy, you need to login to the Profantasy Registered Users area

1. Login to the ProFantasy site
2. Provide your Email Address
3. Provide your Login Password
4. Click “Enter”

Existing users who experience problems logging in – or who have changed email addresses since they registered and no longer remember the previous email – should contact ProFantasy for assistance.

Get Serial Numbers

Finding your serial numbers once you are logged in depends on whether or not you are registered and where you purchased your software from.

The process is straight-forward if you either purchased directly from ProFantasy or registered your CD/DVD purchased from your local gaming store:

1. Verify that you are on your “Registration” page. If you are not on your registration page, click the “Your registered products” link above the Search bar in the upper right corner.
2. Click on the “Downloads & Updates” tab.
3. Record the displayed “Serial Number” for each of your purchased products.  Alternatively, you could leave this page open while you download and install your software so you can copy and paste the number directly from this page. I record the serial numbers and keep them with the software downloads so that if, for some reason, I need or want to reinstall the software I can do so without having to be online.

The serial numbers needed for install are available from your registration page

The process is a bit more varied if you purchased from your local gaming store or through an online retailer (such as Rpgnow.com or Drivethrurpg.com):

• If you previously registered your products, the above instructions should suffice.
• If you purchased from a gaming store and have the physical media (CD/DVD), the serial numbers should be on the case.
• If you purchased from an online retailer other than ProFantasy, the serial numbers should have been provided to you in an email when you ordered.  If you cannot find the serial numbers, please contact ProFantasy.

 Download Software

At this point, you should be registered with ProFantasy, you’ve got your serial numbers and, if your software is delivered digitally, you are ready to download.  As you can see in the screenshot above, each product is actually a bundle of files. Go ahead and create a folder for each bundle.  If you are on a metered internet connection, I’ve provided guidance on what is absolutely required for each bundle.

1. If you have not done so already, click the “Downloads & Updates” tab.
2. For each product you want to install, click either the download button or the underlined text next to the download button in the “Downloads” column.  A dialog box similar to this one will pop-up listing the files available for download.

Campaign Cartographer 3 Product Bundle Exposed!

3. For Campaign Cartographer 3, download the following items:

• Required. Setup program (version 3.42). 357MB.
• Required. CC3 Update 11 (update to version 3.43). 92.6MB.
• Recommended. User Guide. 26.4MB.
• Optional. Essentials booklet PDF. (Only “Optional” if you grab the User Guide, otherwise, “Recommended”). 1.85MB.

4. For Dungeon Designer 3, download the following items:

• Required. Setup program. 801MB.
• Recommended. Shessar’s fireplace symbols (Free Symbols!). 13.9MB.
• Recommended. Vista and Windows 7 corridor fix (Bug patch. We may not need it.). 40.4KB.
• Recommended. Essentials booklet PDF. 3.43MB.

5. For City Designer 3, download the following items:

• Required. Setup program. 430MB.
• Recommended. Ultra high resolution artwork (Better symbols!). 1.6GB.
• Recommended. Menu fix (Bug patch. We may not need this, but let’s grab it anyway). 65.4KB.
• Recommended. Random City Command for CD3. 120KB.
• Recommended. Essentials booklet PDF. 1.79MB.

Downloading all of the above (Required, Recommended and Optional) over a 5GHz WiFi connection on a Sunday afternoon took me about 24 minutes.  Your mileage may vary.

Review Install DOCS and Advice

ProFantasy has a lot of advice available to support you with any problems you experience while installing their products.  If you run into issues during install, check out the Technical Support database and the FAQ which contain answers to common problems you might experience.  Don’t get frustrated. Someone is there to help:

• ProFantasy Technical Support. Installation help on all products.
• Frequently Asked Questions for Campaign Cartographer 3. Review questions and answers in the “General” and “Installation Issues” areas which cover recovering lost serial numbers and re-download of software.
• Community Forum.  If you don’t know where else to turn, you can always seek help in the Community Forums.  ProFantasy employees are frequently found there and are very helpful.

If all else fails, you can reach out to ProFantasy more directly.

Install Campaign Cartographer 3

Since my laptop OS is Windows 7.1 Pro, I’m going to follow ProFantasy advice and run the install program as Administrator and not in Windows XP Compatibility Mode. Those of you installing on Windows Vista, are going to want to do the same.

1. Make sure User Account Control is enabled.
2. In the folder containing your downloaded software (or on the CD), right-click on the CC3Setup.exe file and choose “Run as administrator”.
3. A “User Account Control” prompt will ask you: “Do you want to allow the following
   program to make changes to this computer?”. Click “Yes”.
4. Campaign Cartographer will prepare the install.  You will see a little progress bar as the installation program runs.  When it has completed, the CC3 Setup Wizard will launch.
5. Follow the instructions in the Campaign Cartographer 3 User Manual, pages 7-10, included on your CD or downloaded from your “Downloads & Updates” page.  You will need a PDF reader such as Adobe Reader.
6. The CC3 Setup Wizard consists of about 10 screens. Eight screens are used to collect information about the install such as your serial number and what options you’d like to turn on or off.  The remaining 2 screens are a progress bar and a success screen.  If you’ve had problems with previous installs of the software (which is probably why you are here), other than checking the box to indicate you accept the License and providing your serial number when prompted, there is no good reason to change the options provided.
7. On the success screen, there is a checkbox labeled “Run CC3 now”.  Make sure the box is checked and click the “Finish >” button.  If you are installing on a Windows XP machine, this could be important.
8. CC3 should launch!

Install Dungeon Designer 3

Dungeon Designer 3 is an add-on to Campaign Cartographer.  You can’t install it if you haven’t first installed Campaign Cartographer.  Installing the Dungeon Designer 3 add-on is almost identical to installing Campaign Cartographer itself.  It is so similar, in fact, that installation instructions are not provided in the “DD3_Essentials” guide.

1. Install Campaign Cartographer 3 (if you haven’t already done so).
2. Make sure User Account Control is enabled (if you haven’t already done so).
3. In the folder containing your downloaded software (or on the CD), right-click on the DD3Setup.exe file and choose “Run as administrator”.
4. A “User Account Control” prompt will ask you: “Do you want to allow the following
   program to make changes to this computer?”. Click “Yes”.
5. Dungeon Designer will prepare the install.  You will see a little progress bar as the installation program runs.  When it has completed, the DD3 Setup Wizard will launch.
6. Just like in Campaign Cartographer, when prompted, you need to check the box to accept the License and provide your serial number.  Just accept the options provided.
7. After Dungeon Designer has completed installation, you will be presented with a success screen.  There is a checkbox labeled “Run CC3 with Dungeon Designer 3 now”.  Make sure the box is checked and click the “Finish >” button. If you are installing on a Windows XP machine, this could be important.
8. CC3 with Dungeon Designer will launch! On the top-most horizontal toolbar, you will now find two “menu” buttons on the far right.  The grayish one is for CC3 while the reddish one is for DD3.

Now that you’ve got Dungeon Designer installed, follow the same process go ahead and install the ShessarsFireplaces symbols.  After you right-click and select “Run as administrator”, the install consists of a single prompt and a flashing screen.  The symbols are installed right to the Program Files (x86) > ProFantasy > CC3 > Symbols > Dungeons > Shessar directory.

I didn’t experience any problems related to an out of date or missing .NET Framework but, based upon Technical Support articles related to Windows 7 or Vista it is not uncommon when installing Dungeon Designer 3.  You can find the recommended solution in ProFantasy’s Technical Support Database.

Failed DD3 Install

Update 2 February 2015 – I’ve been playing around with CC3+, adding and removing various add-ons and programs when I ran into unexplained issues with the DD3 Install Script.  For some reason, ProFantasy’s InstallAware script has begun to fail just before completion of the DD3 install.  ProFantasy is aware of the problem and has been in contact with InstallAware.  In the meantime, I contacted ProFantasy Support and Ralf Schemmann instructed me to ‘Please run the file “CC3MenuConfig.exe” from your CC3 program directory by right-clicking it and choosing “Run as administrator”. It should execute silently and fix the menu icons for DD3 and CD3, completing their install.’

So…if during your DD3 install you experience the error: “Runtime error in setup script: Source File: DD3 Line Number: 473 ” is not a valid integer value”, try Ralf’s suggestion above.

This did, indeed, fix the issue.

Install City Designer 3

Installing the City Designer 3 add-on is almost identical to installing Campaign Cartographer itself.  It is so similar, in fact, that installation instructions are not provided in the “CD3_Essentials” guide.

1. Install Campaign Cartographer 3 (if you haven’t already done so).
2. Make sure User Account Control is enabled (if you haven’t already done so).
3. In the folder containing your downloaded software (or on the CD), right-click on the CD3Setup.exe file and choose “Run as administrator”.
4. A “User Account Control” prompt will ask you: “Do you want to allow the following
   program to make changes to this computer?”. Click “Yes”.
5. City Designer will prepare the install.  You will see a little progress bar as the installation program runs.  When it has completed, the CD3 Setup Wizard will launch.
6. Just like in Campaign Cartographer, when prompted, you need to check the box to accept the License and provide your serial number.  Just accept the options provided and click “Next”.
7. After City Designer has completed installation, you will be presented with a success screen.  There is a checkbox labeled “Run CC3 with City Designer 3 now”.  Make sure the box is checked and click the “Finish >” button.
8. CC3 with City Designer will launch!  On the top-most horizontal toolbar, you will now find another “menu” button on the far right.  The grayish one is for CC3.  City Designer’s menu button is blue.

During my install of City Designer, my installation hung right near the end.  A dialog popped up that started with “Some files could not be created.”  I cancelled the install and started it again.  City Designer 3 detected the previous install attempt and prompted me to either “Repair” or “Remove”.  I chose to “Remove” the incomplete install.  I then started the install a third time and it completed without any issues.

My recommendation is always to seek a clean install of software.  If something doesn’t go right during an install, it is almost always better to clean out the old stuff and start completely fresh.

After you have cleanly installed City Designer 3, go ahead and install the “Ultra high-resolution artwork” and the “Random City Command” if you downloaded them.

1. Right-Click on “CD3Bitmaps” and choose “Run as administrator”
2. A “User Account Control” prompt will ask you: “Do you want to allow the following
   program to make changes to this computer?”. Click “Yes”.
3. “CD3 High Resolution Bitmaps” will prepare the install.  You will see a little progress bar as the installation program runs.  When it has completed, the CD3 High Resolution Bitmaps Setup Wizard will launch.
4. Just like in Campaign Cartographer, when prompted, you need to check the box to accept the License and provide your serial number. Just accept the options provided and click “Next” as needed.
5. After “CD3 High Resolution Bitmaps” has completed installation, you will be presented with a success screen.  There is a checkbox labeled “Run CC3 with CD3 High Resolution Bitmaps now”.  Make sure the box is checked and click the “Finish >” button.
6. CC3 with CD3 High Resolution Bitmaps will launch!  To confirm the symbols have been installed, you can check your installation directory.  Two new folders (“Bitmap A” and “Bitmap B”) will be found in Program Files (x86) > ProFantasy > CC3 > Symbols > Cities > CD3

During my installation of the “CD3 High Resolution Bitmaps”, I ran into a problem. It appears that CD3 may not be updating the Windows configuration database correctly during installation. As a result, when we attempt to install these high-resolution symbols, the installation program can’t find what it is looking for in the CD3 installation and wants to abort. There was some chatter on the forums and a Technical Support article that describes the issue and how to fix it manually. In my case, I chose to retry the install again. When prompted to either “Repair” or “Remove”, I selected “Repair” and continued without an issue. I chose to repair instead of attempting the manual fix because this is merely artwork being reinstalled.  Evidence found in the forums also led me to believe this would solve the problem.

Now that you’ve got City Designer installed, go ahead and install the “Random City Command” just like “ShessarsFireplaces” above. After you right-click and select “Run as administrator”, the install consists of a single prompt, a flashing screen and a README file that explains how to use the new command.  You don’t need to read the README right now. You can find it in the Program Files (x86) > ProFantasy > CC3 > Documentation directory in the future.

Update 2 February 2015 – For some reason, ProFantasy’s InstallAware script has begun to fail just before completion of the CD3 install.  ProFantasy is aware of the problem and has been in contact with InstallAware.  This is strikingly similar to the problem described above for DD3.  I used the same fix and it worked for me.

During your CD3 install, if you experience the error: “Runtime error in setup script: Source File: cd3 Line Number: 401 ” is not a valid integer value”, try Ralf’s suggestion above for DD3.

Install Campaign Cartographer 3 Update 11

Almost done.  Same deal.

1. Install Campaign Cartographer 3 (if you haven’t already done so).
2. Make sure User Account Control is enabled (if you haven’t already done so).
3. In the folder containing your downloaded software (or on the CD), right-click on the CC3Update11.exe file and choose “Run as administrator”.
4. A “User Account Control” prompt will ask you: “Do you want to allow the following
   program to make changes to this computer?”. Click “Yes”.
5. CC3 Update 11 will prepare the install.  You will see a little progress bar as the installation program runs.  When it has completed, the CC3 Update 11 Setup Wizard will launch.
6. Just like in Campaign Cartographer, when prompted, you need to check the box to accept the License.  Click “Next”.
7. The “Installing” screen will provide some warnings about any custom macros you may have written.  You’ll be told where they have been backed up to and where to restore them.
8. After CC3 Update 11 has completed installation, you will be presented with a success screen.  There is a checkbox labeled “Run CC3 Update 11 now”.  Make sure the box is checked and click the “Finish >” button.
9. CC3 with Update 11 will launch!  A README file describing the update will be opened as well.  To verify you are running CC3 Update 11, click the “Help” menu, select “About CC3…” and verify that the version number is 3.43.

Whew! Congratulations! You’ve now completed your install of Campaign Cartographer 3, Dungeon Designer 3, and City Designer 3.  Your software is up-to-date (Update 11) and you’ve installed some updated symbols and some tools.

I’m excited to finally be ready to get mapping.

Did you run into any problems?  Was this helpful at all? Leave a comment and I’ll help if I can.

Key References

• Minimum System Requirements.  Can your machine handle CC3?  If it is Windows, most likely “Yes!”
• Campaign Cartographer 3 User Manual, pp. 7-10
• ProFantasy Technical Support. Installation help on all products.
• Frequently Asked Questions for Campaign Cartographer 3. Refer especially to questions in the “General” and “Installation Issues” areas which cover recovering lost serial numbers and re-download of software.
• Community Forum.  If this article didn’t help you and you don’t know where else to turn, you can always seek help in the Community Forums.  ProFantasy employees are frequently found there and are very helpful.
• Installation Videos.  Covers CC3, DD3 and CC2 Legacy Add-Ons.